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Privacy Policy

Your privacy is important to us. This policy explains how webstudiox collects, uses, and protects your personal information when you visit our website or use our services.

Last updated: December 2024

Introduction

At webstudiox, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you visit our website located at webstudiox.cc and use our web design and development services.

This policy applies to all information collected through our website, mobile applications, and any related services, sales, marketing, or events. By using our services, you consent to the data practices described in this policy. If you do not agree with this policy, please do not access or use our services.

We may update this Privacy Policy periodically to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

Information We Collect

Personal Information

Technical Information

  • Device type and operating system
  • Pages visited and time spent on our website
  • Referring website and search terms

How We Collect Information

1

Direct Collection

When you provide information directly through forms, account registration, or customer support.

2

Automatic Collection

Through cookies, web beacons, and similar technologies when you visit our website.

3

Third-Party Sources

From social media platforms, business partners, and public databases with your consent.

How We Use Your Information

We use the information we collect for various purposes, all aimed at providing you with better services and improving your experience with webstudiox.

Service Delivery

To provide, maintain, and improve our web design and development services, process transactions, and deliver the services you've requested.

Communication

To send you technical notices, updates, security alerts, support messages, and respond to your inquiries and customer service requests.

Marketing & Analytics

To analyze usage patterns, improve our website functionality, and send you marketing communications about new services and features.

Security & Fraud Prevention

To protect against fraud, unauthorized transactions, and other security risks, and to ensure the safety and security of our services.

Legal Compliance

To comply with applicable laws, regulations, legal processes, and enforce our terms of service and other agreements.

Product Development

To develop new features, improve existing services, and conduct research and analysis to enhance user experience and satisfaction.

Information Sharing & Disclosure

We Do NOT Sell Your Data

We do not sell, trade, or rent your personal information to third parties. Your privacy is not for sale.

When We May Share Information:

Service Providers

With trusted third-party service providers who help us operate our website, conduct business, or serve users, provided they agree to keep this information confidential.

Legal Requirements

When required by law, court order, or other legal process, or to protect our rights, property, or safety, or that of our users or others.

Business Transfers

In connection with a merger, acquisition, asset sale, or other business transaction where user information may be transferred as part of the business assets.

With Your Consent

With your explicit consent for any other purpose not covered by this policy.

Your Privacy Controls

Marketing Preferences

Opt out of marketing communications at any time using the unsubscribe link in our emails or contacting us directly.

Cookie Controls

Manage cookie preferences through your browser settings or our cookie consent manager.

Data Access

Request access to, correction of, or deletion of your personal information at any time.

Third-Party Services

Our website may contain links to third-party websites or integrate with third-party services. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal information.

Data Security

We implement robust security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

Technical Safeguards

  • SSL encryption for data transmission
  • Secure servers and databases
  • Regular security audits and updates
  • Access controls and authentication
  • Data backup and recovery procedures

Administrative Safeguards

Important Security Notice

While we implement comprehensive security measures to protect your personal information, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security, but we continuously monitor and improve our security practices to protect your data.

If you have any concerns about security or notice any suspicious activity, please contact us immediately at [email protected].

Your Rights and Choices

Access & Portability

Request a copy of your personal data and receive it in a structured, machine-readable format.

Correction & Updates

Update or correct your personal information to ensure its accuracy and completeness.

Deletion

Request deletion of your personal information, subject to certain legal limitations.

Processing Restriction

Limit how we use or process your personal information in certain circumstances.

Object to Processing

Object to our processing of your personal information for direct marketing or legitimate interests.

Data Withdrawal

Withdraw consent for processing where we rely on your consent as the legal basis.

How to Exercise Your Rights

Contact Us Directly

Send your request to our privacy team with the subject line "Privacy Rights Request" and include:

Response Timeline

We will respond to your request within:

30 days for most requests
Up to 45 days for complex requests
Extended timeframe if necessary

Cookies and Tracking Technologies

Essential Cookies

Required for basic website functionality, including security, network management, and accessibility.

Duration: Session or 1 year
Opt-out: Not available (necessary)

Analytics Cookies

Help us understand how visitors interact with our website by collecting anonymous usage data.

Duration: 2 years
Opt-out: Available via cookie settings

Marketing Cookies

Used to deliver relevant advertisements and track the effectiveness of our marketing campaigns.

Duration: 1 year
Opt-out: Available via cookie settings

Managing Your Cookie Preferences

Browser Settings

You can control cookies through your browser settings. Most browsers allow you to:

Our Cookie Manager

Use our cookie consent manager to customize your preferences:

Essential Cookies Always Active
Analytics Cookies
Marketing Cookies

Cookie Notice

By continuing to use our website, you consent to our use of cookies as described in this Privacy Policy. You can change your cookie preferences at any time using the link in our website footer or your browser settings.

View Full Cookie Policy

International Data Transfers

Our Location

webstudiox is based in the Philippines, and we primarily process data within this jurisdiction. Our servers and data centers are located in secure facilities with appropriate safeguards.

Address: Poblacion, Makati City, Metro Manila, Philippines

Third-Party Service Providers

We may use service providers located in other countries to help us operate our business. When we transfer your data internationally, we ensure appropriate safeguards are in place.

  • Standard Contractual Clauses (SCCs)
  • Adequacy decisions from relevant authorities
  • Binding Corporate Rules (BCRs)
  • Other appropriate safeguards as required by law

Transfer Safeguards

Legal Protections

All international transfers are governed by appropriate legal frameworks and contractual obligations.

Data Security

International service providers must meet our security standards and comply with applicable data protection laws.

Transparency

You can request information about any international transfers and the safeguards in place.

Your Consent

By using our services, you consent to the transfer of your information to countries outside your residence, which may have different data protection laws than your country.

Children's Privacy

Age Restrictions

Under 13 Years Old

Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13.

13-16 Years Old

For users between 13-16 years, we require parental consent before collecting any personal information.

18+ Years

Our services are primarily designed for adults and business users who can provide valid consent.

Our Commitment

  • Zero tolerance for unauthorized collection of children's data
  • Immediate deletion of any inadvertently collected children's data
  • Regular audits to ensure compliance with children's privacy laws
  • Clear and accessible privacy policies for all users

Report Concerns

If you believe we have collected personal information from a child under 13, please contact us immediately.

Data Retention

Customer Data

We retain customer information for the duration of our business relationship and for up to 7 years after termination for legal and tax purposes.

Retention Period: 7 years

Analytics Data

Website analytics data is retained for 26 months to provide meaningful insights while respecting user privacy.

Retention Period: 26 months

Financial Records

Transaction records and financial data are retained according to tax and accounting regulations in the Philippines.

Retention Period: 10 years

Support Communications

Customer support interactions and communications are retained for quality assurance and service improvement.

Retention Period: 3 years

Marketing Data

Marketing preferences and communication history are retained until you opt out or request deletion.

Retention Period: Until opt-out

Cookies & Tracking

Cookie data retention varies by type, with essential cookies lasting for session duration and analytics cookies up to 2 years.

Retention Period: Session to 2 years

Data Deletion & Anonymization

Automatic Deletion

We have automated systems that delete or anonymize data according to our retention schedules. This includes:

  • Scheduled deletion of expired data
  • Anonymization of analytics data
  • Secure deletion of backup copies

Early Deletion Requests

You can request early deletion of your data at any time. We will:

  • Process deletion requests within 30 days
  • Schedule deletion from backups

Updates to This Policy

When We Update

  • Changes to our data practices or services
  • New legal requirements or regulations
  • Changes in our business operations
  • Security or technology improvements

How We Notify You

Email Notification

For significant changes, we send email notifications to registered users.

Website Notice

We display a prominent notice on our website for 30 days after updates.

Policy Version

Each version includes the effective date and summary of changes.

Policy History

December 2024

Major update with enhanced data protection measures and user rights

March 2024

Added cookie management and international transfer disclosures

Initial Version

Original privacy policy establishing our data protection framework

Your Continued Use

By continuing to use our services after policy updates, you acknowledge and accept the revised terms. If you disagree with any changes, you may discontinue use of our services.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please don't hesitate to contact us.

Privacy Inquiries

Email

[email protected]

For privacy-related questions and requests

Phone

+63 917 803 7062

Monday - Friday: 9:00 AM - 6:00 PM PST

Address

Poblacion, Makati City

Metro Manila, Philippines

Response Time

General Inquiries 1-2 business days
Privacy Requests 3-5 business days
Data Breach Reports Within 24 hours

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